Press Release

Over two-thirds of 831 respondents report that they plan to increase their use of both email marketing and social media in 2010; 54.2 % surveyed won’t do online banner advertising in 2010

SAN FRANCISCO, November 17, 2009 — VerticalResponse, Inc., a leading provider of self-service email marketing, online surveys and direct mail solutions for small businesses, today releases the results of a survey of 831 small businesses of under 500 employees, which showed that 74.1% of respondents plan to increase their use email marketing and 68.3% will increase their use of social media in 2010.

The survey reveals that small businesses intend to continue their marketing spend in the email marketing channel. Only 3.8% of respondents do not plan to use email marketing in 2010, which indicates that the channel continues to demonstrate value to small businesses.

Partner Program Has Doubled Since 2008; Program Expands to Meet Changing Reseller Needs

SAN FRANCISCO, November 17, 2009 — VerticalResponse, Inc., a leading provider of self-service email marketing, online surveys and direct mail solutions for small businesses, today announced that it has expanded its successful partner program to address the unique business needs of its agency, software developer, and franchise partners. The new partner suite includes additional API functionality, continuing VerticalResponse’s efforts in SaaS and cloud computing by allowing third-party custom applications from within the software itself. Today’s news builds on the momentum generated by existing partnerships with Intuit, Salesforce.com's AppExchange, PaloAlto Software, OpenTable, SixApart, and others.

After the vote to overhaul health care was passed by the full House of Representatives, 25.2% surveyed would not cancel employer-provided coverage if given public healthcare offering

SAN FRANCISCO, November 12, 2009 — VerticalResponse, Inc., a leading provider of self-service email marketing, online surveys and direct mail solutions for small businesses, today releases the results of a survey of 831 small businesses of under 500 employees, which showed that over a quarter of respondents would not cancel their employer-provided coverage if given a public healthcare offering. In the wake of this weekend’s successful vote to overhaul health care by the full House of Representatives, the survey provides a pulse check on how small businesses feel about a public offering of healthcare, their hiring practices, and whether they will apply for funding in 2010.

Following on From Recent Award Wins, VerticalResponse Boosts Customer Base

SAN FRANCISCO, October 26, 2009 — VerticalResponse, Inc., a leading provider of self-service email marketing, online surveys and direct mail solutions for small businesses, today announced it has passed the 65,000 customer milestone after a series of recent awards and key partnerships helped it to grow its customer base. Profitable since the beginning of 2005, the company also more than doubled its revenues from 2006 to 2008, continuing momentum despite the recession.

One of three companies nominated in "Emerging Growth" Category

SAN FRANCISCO, October 22, 2009 — VerticalResponse, Inc., a leading provider of self-service email marketing, online surveys and direct mail solutions, today announced it was a finalist in the 2009 San Francisco Chamber of Commerce Excellence in Business "Ebbies" Awards in the ‘Emerging Growth’ category along with Bauer’s Intelligent Transportation and SendMe. This marks the fourth award nod for VerticalResponse in the past week, as the company continues to grow its revenue, staff and services despite the difficult economic climate.