Press Releases

Feb. 29, 2012 – VerticalResponse was presented with one silver and two bronze Stevie Awards® at the sixth annual Stevie Awards for Sales & Customer Service gala, for Customer Service Leader of the Year, Front-line Customer Service Team of the Year and Telesales Team of the Year. More than 1,000 entries were submitted to this year's competition.

Feb. 15, 2012 – The new Roost by VerticalResponse iOS app lets small businesses easily manage social media efforts on the go, including posting status updates or photos, categorizing posts and obtaining detailed analytics. It is free and available now at the Apple iTunes Store.

“Our sales and support teams have performed beyond expectations under Kristen Hayer’s leadership,” said Janine Popick, VerticalResponse CEO. “Their commitment to making sure our small business customers’ marketing needs are met is unwavering. I am so proud of them.”

“Many of today’s transformational business icons started exhibiting their entrepreneurial side at a young age. Bill Gates started his first small business when he was sixteen,” said Janine Popick, VerticalResponse CEO. “We want to find passionate students who have interesting business ideas and help them bring those ideas to life, because these teens may very well be tomorrow’s business leaders.”

Knowing that small businesses often wish for more hours in the day, VerticalResponse added two noteworthy time-saving features to its newly acquired Roost social media marketing platform.

AGBeat, which provides up-to-the-minute news, tools and inspiration for professionals in real estate, business and technology, called VerticalResponse a “Genius Brand to Watch in 2012.”

Effective immediately, VerticalResponse users can now sign up to create, schedule, manage and measure their social media marketing campaigns from one convenient dashboard. The service is free, and VerticalResponse customers can learn more and sign up at http://www.verticalresponse.com/introducing-roost.

“I’m humbled to be selected again by the Stevies to receive this award,” said Popick. “Despite the tough economic times over the past few years, my team and our small-business customers have been incredibly resilient and loyal and as a result, VerticalResponse continues to grow steadily. This award wouldn’t have been possible without them.”

“Being on this list seven out of the 10 years we’ve been in business is amazing,” said Janine Popick, CEO and founder of VerticalResponse. “Throughout the years, we’ve kept our nose to the stone and never lost sight of our goal to help small businesses succeed. This drives everything we do, and it results in loyal customers and advocates that have, in turn, helped us succeed. We are truly honored.”

“We would not be on this list without the inventiveness and dedication of all our employees, and the continuing support of our small business customers,” said Janine Popick, VerticalResponse CEO. “Everyone here gets a real charge out of helping our customers grow, which is essential to our own growth as a company.”