VerticalResponse has no tolerance for the sending of spam and unsolicited mail, and we prohibit the use of third-party, purchased, rented, or harvested mailing lists. Any customer found using VerticalResponse to send such mail is banned from the use of our service.
If you’ve received unsolicited mail from one of our users, please notify us immediately at firstname.lastname@example.org. Every complaint is investigated, and you will receive a response from our abuse team detailing the action we’re taking to deal with the issue.
VerticalResponse takes several steps to keep abuse to a minimum. Among other things, we:
If you suspect a client of abusing our service (or have any questions regarding our policies), please do not hesitate to contact us at email@example.com. As noted above, all complaints are investigated, and you will receive a response detailing the action we’re taking to deal with the issue.