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Links for 2008-07-03 [del.icio.us]

Thu, 07/03/2008 - 10:00pm
Categories: Favorite Blogs

Links for 2008-07-02 [del.icio.us]

Wed, 07/02/2008 - 10:00pm
Categories: Favorite Blogs

Q&A | Email Software

Wed, 07/02/2008 - 1:06pm
Q: Dear EmailKarma.net,

Right now I'm sending to Europe via send safe with a proxy service. I want to sent to the US via; msn, aol, yahoo.com and others. Is there any better software to send with than send safe? I'm trying to find software "light speed nexus"?

[Name Withheld]

A: Occasionally I receive questions I'd normally pass on and not answer but this one needs to be shared for the benefit of marketers everywhere.

The software your asking about is commonly used as a spam tool (or tools in this case), the whole idea of using "Proxies" to send email is just a awful idea. Many times they are blocked by ISPs before even getting mail out onto the Internet, think Spamhaus PBL. Blocking the commonly used mail port (Port 25) to prevent mail being sent by proxies is actually a highly recommended practise, drafted by members of MAAWG, to help ISPs prevent spam from originating from their networks. Many times these "Proxies" are actually created by virus infected PCs acting within a botnet.

I would recommend staying well away from both of these services, and other similar services, and finding a real Email Service Provider to work with. Supporting and using these types of tools only further supports the problems that legitimate marketers and services providers (both ISPs and ESPs) need to overcome everyday.

Categories: Favorite Blogs

Should I certify my emails?

Wed, 07/02/2008 - 11:00am
A great post by Mark today over at Email Marketing Reports, and I'm not just saying that because I was quoted in it. Mark answers several key questions around certified (or accredited) email messages and programs including;
  • What is my current deliverability?
  • How does improved deliverability help?
  • Does certification make sense?
  • Who are the prime candidates for certification?
Mark mentioned there may be more articles related to this topic so keep an eye out for these, I'll add them to my del.icio.us feed (ensure you get this feed via RSS or email subscription - to the right).

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Webinar | Your Digital Company, Today and in 2013

Mon, 06/30/2008 - 12:02pm
Your Digital Company, Today and in 2013
How to Leverage Email and Online Trust for Success

Live July 15, 2008; 11:00 AM PDT / 2:00 PM EST (on-demand July 16th)
Webinar: 60 minutes (Register here)

You’ll learn:
  • New business and consumer trends from recent Economist Intelligence Unit and Ipsos studies, and the role of email, online trust and device driven impending changes in our Web 2.0 world
  • How customers are more empowered to help and hurt your business online and what this means to email and web operations, today and in the future
  • Best practices and tips from real case studies you can leverage immediately for your business or clients
Bonus: Your registration will enable you to immediately download a new white paper just published by the Economist Intelligence Unit – packed full of data and insights; co-sponsors of the paper are AT&T, Concep Global, Habeas, Nokia, PricewaterhouseCoopers, SAP and WebEx:
“The Digital Company in 2013 – How technology will empower the customer”

Register now for this complimentary, 60 minute webinar. One lucky attendee on July 15th will be drawn to win a $300.00 gift certificate from Amazon, Circuit City, Starbucks or Zappos; winner’s choice!

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Links for 2008-06-28 [del.icio.us]

Sat, 06/28/2008 - 10:00pm
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Links for 2008-06-27 [del.icio.us]

Fri, 06/27/2008 - 10:00pm
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Video Poll Results

Thu, 06/26/2008 - 9:10pm
The results are in... with a limited number of respondents I'm not sure how scientific this is, but the results did show a number of very strong trends.

1. Embedded video in email, Does it work?
89% of respondents selected a No response, with the leading result being attributed to Poor support in email clients (50%) and rendering issues (27%). Of the yes answers (11%) the trend showed only "OK" results. No one responded with having "great" results from Videos in email.
2. How do you get around video in email issues?
Another overwhelming result showing the 85.7% of respondents choose to sent static images with the look and feel of a video screen, the remainder indicated no issues related to sending videos.
3. Optimal Video format
73% of responders answered by indicating the choice to not send video in email. MPEGs (17%), AVI and Wav files were the next most popular with 5.6% each. Write in answered included Flash, QuickTime, SWF and YouTube embedded options.
4. Tips for sending video in email, reasons not to send video in email
User comments seems to indicate a strong distrust of the Marketing Sherpa tests and results. Recommendations to Avoid Flash and other scripting were also popular due to the high probability that an ISP will pop us warnings or disable these out right in the users inbox. Providing images (or animated gifs) and links to hosted video, on your site or even YouTube, seem to be the most popular recommendations occurring several times.

We even had comments from a couple of recipients that indicated a significant dislike of the idea and application of Videos in email.
Key findings:
  1. Use images that point to hosted video
  2. Understanding your recipients view of your services is important
  3. ISPs and email clients do not support many of the formats used to manage video
Thank you all for answering.

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Links for 2008-06-25 [del.icio.us]

Wed, 06/25/2008 - 10:00pm
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One Degree | Ensuring Your Email Complies with Relevant Laws

Wed, 06/25/2008 - 8:11am
My latest OneDegree article is now available:

Ensuring Your Email Complies with Relevant Laws
OneDegree Today at 8:14 AM

By Matthew Vernhout

Your email campaigns are growing and you're having great success!

But did you realize that as your email marketing programs grow in complexity and reach, you need to follow the regulations mandated by the jurisdictions in which your clients and their mail servers are located? This is news to many marketers who are not used to following rules that fall outside of their immediate regional or national borders.

Full Article can be read here here.

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Links for 2008-06-24 [del.icio.us]

Tue, 06/24/2008 - 10:00pm
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Only a Few days left

Tue, 06/24/2008 - 1:17pm
Don't forget to take the survey "Video in email", Poll closes in three days.

Click Here to take survey

Thanks to everyone that has already answered.

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Links for 2008-06-23 [del.icio.us]

Mon, 06/23/2008 - 10:00pm
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Changes at Excite, Iwon and MyWay

Mon, 06/23/2008 - 1:58pm
Today I receive a notice from the email administrator from Excite.com... Below is a summary of this update:
We are in the process of outsourcing our webmail to a company by the name of BlueTie. I don’t know how many of you have heard of them, so I have included the following links:
BlueTie will host our mail servers and the web pages. They will not handle our abuse or customer service. This will be maintained by us. They will be handling our spam filtering and white/black list. I do know, however, they do not have a feedback loop program. I have recommended that they do so and that it be in ARF format.

Therefore, as of the cut-over date, anyone who currently is whitelisted with us will no longer have this benefit. In addition, all feedback loops will cease. We expect email to start moving over within the next few days and it will take about a month to move everything.
What is the impact of this?
  1. The current whitelisting and Feedback loops managed by Excite will cease to function over the next few weeks.
  2. Monitoring delivery to the Excite, Iwon and MyWay domains will be critical to understand; rate limits, bounces and system delivery requirements.
  3. Delivery issues should be addresses to BlueTie, while spam and abuse issues (only when your receiving email not sending it) should continue to goto excite.com to handel.
I will continue to post updates and progressing notes as I recieve them.

Categories: Favorite Blogs

Video in Email?

Fri, 06/20/2008 - 7:12am
Based on the recent MarketingSherpa Article on Video in Email I thought I'd take a short survey (four questions) on how and if you use video in email.

Click Here to take survey

Please pass this along to your colleges, or clients - the more responses the better the results.

Thanks for participating.

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Links for 2008-06-19 [del.icio.us]

Thu, 06/19/2008 - 10:00pm
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Yahoo! Announces Global Availability of Two New E-mail Domains

Thu, 06/19/2008 - 7:08am
World's largest e-mail service gives people the chance to get the e-mail address they've always wanted with the launch of ymail.com and rocketmail.com

Sunnyvale, Calif. – June 19, 2008 – Yahoo! Inc. (Nasdaq: YHOO) today announced the global availability of two new e-mail domains that will give users the chance to register for the e-mail address or Yahoo! ID they have always wanted. People can finally say goodbye to CutiePie4Ever80 or mattclark1977@yahoo.com and get a new Yahoo! e-mail address at ymail.com and rocketmail.com.

Yahoo! Mail is the number one Web mail service in the world with more than 260 million users worldwide1. As a result of its global popularity, many desirable e-mail addresses have already been taken for the yahoo.com domain, as well as for localized versions of the namespace in countries around the world. With the two new e-mail domain choices, Yahoo! will make millions of new e-mail addresses available to the online community.

Yahoo! recently commissioned a survey conducted by Harris Interactive® to determine what online adults look for when choosing an e-mail address and found some noteworthy results:

  • The majority of online adults (59 percent) consider the most important attribute of an e-mail address to be that it is easy to remember.
  • When asked if they could choose any e-mail address for personal use, seven in ten online adults (70 percent) would opt to have some portion of their name included – 31 percent would want their last name included, 27 percent would choose their first name, while 28 percent would prefer to have their nickname as part of their e-mail address.
  • Of online adults who indicated that they are not currently using their first choice e-mail address, over half (54 percent) agree that they want their e-mail address to reflect who they are, and about half (48 percent) would be at least somewhat likely to change addresses should their preferred choice become available.

"We recognize that people want an e-mail address that reflects who they are,whether they are signing up for an e-mail address for the first time, or simply updating their e-mail pseudonym to reflect the stage they are at in life," said John Kremer, vice president, Yahoo! Mail."We are thrilled to be able to offer new Yahoo! e-mail domain choices to Internet users, along with the same great Web mail experience that hundreds of millions of people have already come to expect."

E-mail addresses at the new domains will have the same great Yahoo! Mail features as addresses at the yahoo.com domain, including:

  • Unlimited storage – Yahoo! Mail provides all users with free unlimited e-mail storage2
  • Integrated Instant Messaging and Text Messaging – Users can connect in real-time to their contacts with Yahoo! Messenger or Windows Live® Messenger and send text messages to friends on the go, right from their Yahoo! Mail inbox
  • Protection from spam and viruses All of the same great protection that is built into Yahoo! Mail will apply to these new domains. Yahoo! uses advanced technologies and data from numerous sources to dramatically reduce the delivery of spam and phishing e-mails
  • Country-specific e-mail account – When signing up for an e-mail account, users have the option of choosing localized country versions from each of the Yahoo! domains: yahoo.com, ymail.com and rocketmail.com

As always, a Yahoo! ID will work for everything across the Yahoo! Network, from checking e-mail to checking out Messenger, Flickr, Groups, Sports, Finance and more.

In many markets, Yahoo! will also help users transfer their e-mail and contacts to their new address and notify friends of their new e-mail address.

In addition, Yahoo! has reserved a number of desirable e-mail addresses – all related to charitable organizations – using the new domains and will put these e-mail addresses up for charity auction beginning on Thursday, June 19, 2008. Yahoo! is working with auction partners eBay Giving Works and Auction Cause. The proceeds from the auction will benefit the following organizations: The Breast Cancer Research Foundation, Ocean Conservancy, Point Foundation, Right To Playand World Wildlife Fund. To participate in the online auction, please visit http://www.ebay.com/ymail.

Users can learn more about and register for a new e-mail at ymail.com and rocketmail.com at http://mail.yahoo.com.

About Yahoo! Mail

Launched in October1997, Yahoo! Mail is the world's largest, most popular free e-mail service. Yahoo! Mail helps people stay in touch at home, at work, or while traveling for business or pleasure, and is available in 22 languages. Yahoo! Mail is fully integrated with Yahoo!'s many other popular services to make it easy to access all the Internet services people need. Yahoo! Mail has recently received the Best of Web award from PC World, and was awarded Editors' Choice by both PC Magazine and CNET.

About Yahoo!

Yahoo! Inc. is a leading global Internet brand and one ofthe most trafficked Internet destinations worldwide. Yahoo! is focused on powering its communities of users, advertisers, publishers, and developers by creating indispensable experiences built on trust. Yahoo! is headquartered in Sunnyvale, California. For more information, visit pressroom.yahoo.com or the company's blog,Yodel Anecdotal.

About the Survey

This Yahoo! study was conducted online within the United States by Harris Interactive between June 2and June 4, 2008 among 2,035 adults ages 18+. The data have been weighted to reflect the composition of the online U.S. adult population on the basisof Internet usage (hours per week) and connection type. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.

Yahoo! and Yodel Anecdotal are the trademarks and/or registered trademarks of Yahoo! Inc.

© 2008 Yahoo! Inc., All rights reserved.

1) According to comScore MediaMetrix, April 2008

2) More information about unlimited storage in e-mail can be found here: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/tools/tools-08.html

Contact:

Kelley Podboy, Yahoo! Inc.: 408-349-3149, podboyk@yahoo-inc.com

Liz Clinkenbeard, OutCast Communications: 415-345-4715, liz@outcastpr.com

Categories: Favorite Blogs

Links for 2008-06-18 [del.icio.us]

Wed, 06/18/2008 - 10:00pm
  • Get the "And" Out! - ClickZ
    Excellent article on being clear while writing your term and conditions for subscribing... Don't force your subscribers into anything they may not want, it just leads to bad data and unhappy subscribers = spam complaints.
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Links for 2008-06-17 [del.icio.us]

Tue, 06/17/2008 - 10:00pm
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Links for 2008-06-16 [del.icio.us]

Mon, 06/16/2008 - 10:00pm
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