Customer Support

Have a Customer Support issue?

VerticalResponse offers Free customer support, Monday thru Friday, 6am-5pm Pacific Time.

866-6VERTICAL (866-683-7842)
Email Support

Do you have feedback to share with us? Tell us about your recent experience with our customer support team and help us help you in the future!

Join One of Our Upcoming Weekly Demos

VerticalResponse hosts numerous free demos every week that take an in-depth look at how to get the most from your account. Visit the Upcoming Events section of our How To Do Everything help site to register for an upcoming demo!

About Customer Support

Our customer support, which is provided free to all VerticalResponse users, has been rated as one of the best in the business and we feel this is one of the biggest reasons we’re successful.

Since our Specialists talk to many businesses on a daily basis, chances are they’ve experienced your questions before, so it won't take long to get the answers you need. They're here to help you with the initial set up of your account, your first email, and anything else you need assistance with (they can even recommend different subject lines or creative tips for your messages). The quicker you get your answer, the quicker you can get back to doing what you need for your business.