How to Manage Expectations – The Vastly Underutilized Skill
Effectively managing expectations can help you navigate the often choppy business waters.
Can Your Employees Push Back?
As the CEO of VerticalResponse, I’m actively involved in the day-to-day and right now I’ve got 12 direct reports. They span from coordinators to SVP level, so I’m dealing with a varied bag of...
Don’t Aim to Be Popular, Be Effective
As the leader of VerticalResponse, I wear a lot of hats and do many things. The one thing I’m not down with is being in a popularity contest because this isn’t high school, it’s my business and my...
Help Your Employees Get More Done
When you think about your team, would you describe them as happy, content, and fulfilled with their work? Or, have you got more issues than a magazine rack with grumpy, discontent, unsatisfied people in your ranks?...
4 Business Tools That Make Life Easier
These apps are worthy of your attention because they will free up more time in your day.
All-Hands Meetings: Friend or Foe?
This article by VerticalResponse CEO and founder Janine Popick originally appeared on Inc.com. I admit it, all-hands meetings are a tough one, especially if you’ve got a larger small business. At my company,...
5 Ways You Are Turning Your Customers Away
This article by VerticalResponse CEO and founder Janine Popick originally appeared on Inc.com. When it comes to running our companies, we all get into a rut from time to time. One big rut is not having enough time...
11 Years at the Same Job! Here’s What I’ve Learned…
Our 11th VR-versary is tomorrow (!), February 22nd, so social media manager, Ellery asked if I would publish a post about lessons I’ve learned in the past 11 years of building and leading VerticalResponse....
Be the Change – How to Use Open Jobs as Opportunities
As Director of Lifecycle Marketing at VerticalResponse, one of my key responsibilities is to manage an ever-growing and changing team. Our team is comprised of members of all ages, genders, experience levels and...