VerticalResponse Blog

In Phase 2 of our list segmentation feature, you can now take your campaign activity-based engagement efforts to the next level. 

As a refresher, remember that Phase 1 introduced our Advanced Search Tool, which allows you to segment your lists using basic parameters including: ‘People who opened’, ‘People who clicked’, ‘All emails’ and three different standard time frames. 


New Feature: Email List Segmentation [Phase 2] 

Since then, we’ve been toiling away to advance your search efforts a bit further and have now introduced ‘Use Cases’, which will allow you to find all contacts on your list(s) using more targeted, personalized parameters for each audience. 

New advanced Use Cases search parameters include:

  • Location (Country, State, City, or Zip Code)
  • Birthday (day, month or year) or Age
  • Phone number  



When searching by state for example, segment all customers on your list using the parameters ‘State is’, ‘State is not’, ‘State starts with’, or ‘State contains’


New Feature: Email List Segmentation [Phase 2]

Use this segment type for geo-targeted promos to send a free shipping offer or promotional starter pack to audiences in select regions. 


 New Feature: Email List Segmentation [Phase 2]


Offering the ability to search by day, month, or year, you can now easily find all customers born within a specific time frame such as ‘November’ or on ‘January 21’. 


New Feature: Email List Segmentation [Phase 2]

Send your customers a ‘Happy Birthday’ shout out email or coupon on their special day with this use case.


New Feature: Email List Segmentation [Phase 2]


Phone Number

If you’re planning an in-store focus group and want to reach your customers quickly, use ‘Phone Number’ segmentation to search by ‘Home’, ‘Work’, ‘Mobile’ or ‘ Fax’. 

New Feature: Email List Segmentation [Phase 2]


You can use area code digits specifically, or search by any digits in their number. 


New Feature: Email List Segmentation [Phase 2]

To get an even better understanding of Phase 2 of List Segmentation, click on the video below to see a demo of three quick examples of the expanded functionality.

Use Cases segmentation is available on free trial and paid accounts. 


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